Troubleshooting

The feed doesn't load

Check your connection and pull down to refresh. Offline, Tably shows the last copy it saved. If TabNews itself is down, Tably says it isn't responding: try again in a few minutes.

I can't sign in

• Use the same email and password as on tabnews.com.br.
• If your account isn't active yet, open the activation email, copy the link and paste it in Tably.
• After too many attempts, wait a moment and try again.
• Forgot your password? Tap Forgot Password? on the sign-in screen.

I can't rate

• Your own content can't be rated.
• Each rating costs 2 tabcoins. Publish posts and comments that help others to earn some.
• After 3 ratings on the same content, wait 72 hours.

Translate doesn't show up

It shows up only when the post is in a language other than the app's, and only on iPhone, iPad and Mac.

My Library isn't syncing

Sync needs Tably Pro and iCloud. Check that every device uses the same Apple Account, with iCloud on.

Tably Pro doesn't show up on a new device

Open Settings › Tably Pro and tap Restore Purchases, with the Apple Account you subscribed with.

Apple TV can't find my iPhone

Signing in with iPhone needs an Apple TV 4K. Keep both on the same network, open Tably on the iPhone with your account signed in, and try again.

Tably asks me to update

When a version is no longer supported, Tably asks you to update from the App Store to keep reading TabNews.

Still stuck?

Write to support@byescaleira.com with your device and your Tably version, from Settings › About Tably.